Refund Policy
This Refund Policy outlines the terms and conditions for requesting and processing refunds for products purchased from kashifakbar.com. By making a purchase on the Website, you agree to abide by the terms and conditions of this policy.
Eligibility for Refund
- Digital Products: We do not offer refunds for digital products (e.g., downloadable files, software, e-books) unless there are exceptional circumstances.
Requesting a Refund
To request a refund, please follow these steps:
- Digital Products: Refunds for digital products will only be considered if there is a genuine issue with the product, such as technical problems or file corruption. To request a refund for a digital product, please contact our customer support team within 07 days of your purchase and provide a detailed explanation of the issue.
Refund Process
- Approval: After reviewing your refund request, we will notify you of the approval or rejection of your refund. We may request additional information to process your request.
- Refund Method: If your refund is approved, the refund will be processed using the same method of payment used for the original purchase. Please allow 30 business days for the refund to be credited to your account.
- Partial Refunds: In some cases, we may issue partial refunds for products that are not returned in their original condition, damaged during return shipping, or have missing parts.
Server Costs
Server costs that are 20% for returned products are non-refundable.
Contact Information
If you have any questions or concerns about this Refund Policy or the refund process, please contact us at sales@kashifakbar.com.